User Agreement

Last updated: September 15, 2024

This agreement (hereinafter – ‘Agreement’) is made between you (hereinafter – ‘User’) and TRENIX (hereinafter – ‘We’, ‘Our’, ‘Site’). The Agreement governs the terms of use of Our site for purchasing sports equipment and accessing other site features.

This Agreement is mandatory for all Site Users and governs the use of the Site along with Our Privacy Policy.

If the User does not agree with any of the terms of this Agreement and/or its content as a whole, please do not use the features available on the Site.

If the User continues and/or intends to use the Site's features, they agree to and accept the terms of this Agreement.

1. TERMS AND DEFINITIONS

Site – the web resource ‘TRENIX’ intended for the sale of Products listed on the Site.

Acceptance – the full, unconditional, and unequivocal acceptance by the User of the terms of this Agreement, as well as the terms published on the Site.

User – any individual using Our Site to purchase Products.

Product – goods sold on Our Site.

Price – the price of any Product sold on Our Site.

Order – the process of placing an order for a Product on the Site or through communication with Us.

Payment – the process of making payment for a Product.

Privacy Policy – the rules for collecting, processing, and using User data and interactions between the User and the Site during the User’s use of the Site.

2. SUBJECT OF THE AGREEMENT

2.1. The subject of this Agreement is the Site’s obligation to provide the User with the opportunity to purchase a Product in accordance with the Site's functional capabilities and Product availability, which may be used by the User subject to Payment (Product Order) in the manner defined by this Agreement.

2.2. The Site administrators may involve third parties in fulfilling the terms of this Agreement without prior consent from the User.

3. ACCEPTANCE OF OFFER TERMS

3.1. Acceptance of this offer is considered to be the User performing one of the following actions:

3.1.1. By filling out the delivery and personal information form on the Site.

3.1.2. By making Payment for the Product in accordance with the terms and conditions of this Agreement.

3.2. By accepting this Agreement, the User confirms that they are fully aware of the terms of the Agreement, the Privacy Policy, and unconditionally accepts them, and guarantees that they have the necessary legal capacity and authority, as well as all rights and powers sufficient to enter into and perform this Agreement.

3.3. In the case of entering into the Agreement on behalf of a legal entity, the representative of the legal entity must have the necessary authority and provide confirmation of these powers. The person accepting the offer on behalf of the legal entity declares and guarantees that they are authorized to act on behalf of the legal entity and have sufficient authority to accept the offer terms.

3.4. By accepting this Agreement, the User agrees that We have the right to send service and news newsletters, including promotional ones, through all communication channels provided by the User (email, messages, chats, as well as automated calls). The User may unsubscribe from such newsletters at any time by following the link in the email or sending an opt-out email to Our email.

4. COST AND PAYMENT PROCEDURE

4.1. Information about Products and their costs is posted on the Site, which implies the presence of a Price set for the Product, which may be changed by Us without prior notice to the User:

4.1.1. Product Fight Ball, with the option to Order additional product components. And other products.

4.2. Payment is made in a non-cash form by transferring funds from the User to the current account of the Site administrators, or by paying an invoice sent to the User, or through an internet acquiring service placed on the Site https://trenix.com.ua. This clause is the User’s consent to the servicing bank’s deduction of funds from their account when selecting the ‘Buy’ option on the Site.

4.3. We may establish specific exceptions regarding Product Payment, including promotional conditions and other offers for existing and new Products. Information about such conditions will be posted on the Site and/or provided to the User through their specified contacts.

4.4. We have the right at our discretion to change the availability, list, composition, Price, and everything related to the Product, provided that this will apply to new User Orders after updating the specified details by Us. We may notify the User using information and telecommunication means of communication and/or by posting a notice on https://trenix.com.ua.

4.5. The Product price does not include additional commissions and/or fees from banks, payment systems, or expenses related to currency conversion or delivery.

4.6. All financial transactions are processed through the relevant payment services, and We are not responsible for their operation.

5. TERMS AND CONDITIONS OF PRODUCT SALES

5.1. The User selects the Product for Order, then fills out a step-by-step order form (providing personal and contact information) and creates an Order on the Site.

5.2. After creating an Order on the Site, the User should wait for a notification about the start of processing the Order and/or communication with Us to clarify details or other issues related to the Order.

5.4. We start assembling the Product and initiate the process of sending the Product to the User based on the User’s provided data (personal information and contacts).

5.4. We have the right to cancel the Order in case of Product unavailability or other reasons and refund the User, after or during the process of notifying the User.

6. SITE’S RIGHTS AND OBLIGATIONS

6.1. The Site collects and processes User data according to Our Privacy Policy.

6.2. The use of User data is carried out to ensure the functioning of the Site and processing Orders.

6.3. We are not responsible for any errors and/or damages arising from unauthorized or improper use of Our Site and/or Product by the User.

6.4. We reserve the right at our discretion to suspend and/or terminate the User’s ability to place Orders without prior notice and/or without refunding any funds if We become aware of the User’s violation of the Site’s usage terms.

7. USER’S RIGHTS AND OBLIGATIONS

7.1. The User agrees to use Our Site in accordance with the law and not to infringe on the rights of third parties.

7.2. The User is obliged to provide accurate and current information when placing an Order and to notify Us of any changes to this information.

7.3. The User is responsible for the protection of their personal data, including the confidentiality of passwords and other access means.

8. LIMITATION OF LIABILITY

8.1. We are not liable for indirect or consequential damages that arise in connection with the use of Our Site or the purchase of Products.

8.2. We are not responsible for the User’s errors when placing an Order, such as incorrect data or delivery address.

9. TERMINATION OF THE AGREEMENT

9.1. This Agreement may be terminated by Us if the User fails to comply with its terms or due to other valid reasons.

<span class="font-medium">9.2.</span> The User may terminate the Agreement by ceasing to use the Site and removing their personal information from it.

10. FINAL PROVISIONS

10.1. The Agreement is governed by the laws of Ukraine.

10.2. Any disputes arising in connection with this Agreement will be settled in the courts of Ukraine.

10.3. If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions will remain in effect.

<span class="font-medium">10.4.</span> This Agreement may be updated, and the latest version will be posted on the Site.

10.1. This Agreement remains in effect and applies throughout the entire period of the User’s use of the Site's capabilities. We may terminate and/or suspend the provision of the Order and other Site services and/or access to the Site without prior notice and/or liability for such actions if the User has violated the terms of this Agreement.

10.2. In the event of termination and/or suspension of the provision of the Order or other services and/or access to the Site for the User, We reserve the right to delete all User data without notifying the User.

11. DISPUTE RESOLUTION PROCEDURE

11.1. All disputes arising between the Parties are resolved through negotiations.

11.2. Disputes between the Parties related to the terms of this Agreement that are not resolved through negotiations are settled in court according to the established jurisdiction and competence of such a dispute in accordance with current Ukrainian legislation.

12. PRIVACY POLICY

12.1. All matters related to the collection, processing, and storage of User data on the Site are regulated.

13. CONTACT INFORMATION

13.1. For any questions, complaints, and/or claims related to the use of the Site and/or Products, the User can write to Our chat or send an email to trenix.info@gmail.com